BT Properties under David Rock and MaryAnn Kanyal as well as previous management have managed our rental properties for the past 14 years. During that time period, they successfully handled vacancies, cash flow, capital improvement and other related issues. Their support staff is well trained professionals and are always available and helpful in all matters. Overall, my wife and I have benefited from and enjoyed our association with BT Properties. We highly recommend them for professional management of rental and commercial properties…….Jyotin M.
We interviewed three different companies in order to find one to manage our 44 unit property in Mountain View. We chose to work with BT Properties because there seemed to be a balance with the owners, Mary Ann and David. It was a different dynamic with the other ones that we encountered. What was different was that they seemed open and willing to listen to ideas and discussion. They ask what are you looking for instead of: we provide you with this. This is reflected in their management style where many of the managers are women. The women managers are willing to work and listen to people and their ideas. They do get things done and seem happy to be at work. This, in effect, is what we want our customers to feel, a positive, can-do attitude and energy…..Deborah V.
Just want to thank BT for the great service and regarding my on site person. My properties are well taken care of and repairs taken care of right away. You have a great team of repair people who are reasonable, so much so I have used some of them at my own home. When I have a vacancy it gets filled quickly. This makes me very happy. Again thank you!…..Cathy P.
David, As you know, I was and am a big fan of Brett. He did an exemplary job and set a very high level of service. Consequently, it was only natural to have some reservations at a change in management in August, 2016. Those reservations have disappeared. The new management team did not miss a beat. It was a smooth, competent, and highly professional changeover. In fact, the current onsite property manager, who was hired by the new team, is the best one by far in my ten years of ownership. BT Properties is terrific on the day to day management of the property and rises to the occasion when a special circumstance comes along. We did a highly complex refinance at the end of 2016. It was accomplished with a lot of support from the current team at BT Properties. I am very glad that I continued to use BT Properties and recommend you and your company very highly…..David N.