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Accreditations/Industry Involvement

BT Properties commitment to superior quality service is reflected in our professional accreditation’s from our industry’s most respected organizations.

  • Member Better Business Bureau with an “A” rating.
  • Member California Apartment Association
  • Member Tri-County Apartment Association
  • Ongoing fair housing training for all employees.
  • Supporter- Housing Industry Foundation- regular donor to helping those families and individuals in the Santa Clara County needing temporary financial aid.
  • Various of our employees are Certified Lead Professionals
  • Various of our employees are CCRM (California Certified Residential Manager designation)having completed the 9 course series and passed the exams required to receive this designation.
  • Project Blossom: Various employees have been certified in this program. Project Blossom is an innovative public/private partnership cooperative effort of the Code Enforcement Division of the Department of Planning, Building and Code enforcement, the California Apartment Association, Tri-County Division and other similar agencies.
  • Continuing Education classes are required to be taken at our firm by all employees in a timely, well coordinated plan.

 

Courses include but not limited to:

a) Customer Relationship Mgmt
b) Customer Service
c) HR classes including “Drug Free Workplace”
d) Fair Housing parts 1 & 2
e) Mold Awareness
f) Preventing Sexual Harassment and Workplace Diversity
g) Fair Housing for Maintenance
h) Preparing a “market ready” apartment
i ) Preventative Maintenance
j)  Conflict Resolution
k) Employee Motivation
l)  Performance Management
m) Property Management Financials
n) Creative Marketing Solutions
o) Curb Appeal
p) Marketing Principles
q) Tenant retention
s)  Traffic Generation
t) Business Etiquette
u) Advanced Leasing
v) Advanced Telephone Techniques
w) Follow-up Techniques
x) Internet Leasing
y) Social Media in property management
z) Leasing/Renting for a living